Privacy Policy & Cookies

1. Introduction

ultrasofttoy.com (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

  • Personal Information: When you place an order or create an account, we may collect your name, delivery address, email address, and payment details (processed securely through third-party payment providers).
  • Non-Personal Information: We automatically collect data such as your IP address, browser type, device information, and browsing activity (e.g., pages visited, time spent on site) using analytics tools.
  • Cookies: We use cookies to enhance your browsing experience. For details on cookie types and management, see Section 4.

3. How We Use Your Information

  • Process and fulfill your orders (e.g., delivery updates, order confirmations).
  • Improve our website and services (based on browsing behavior and feedback).
  • Send marketing communications (only if you opt-in; you can unsubscribe at any time).
  • Ensure website security and prevent fraudulent activities.

4. Cookies Policy

  • Necessary Cookies: Essential for website functionality (e.g., remembering your cart items). These cannot be disabled.
  • Analytical Cookies: Track website usage to optimize performance (e.g., identifying popular products).
  • Marketing Cookies: Used to deliver personalized ads (you can opt-out via your browser settings).

To manage cookies, adjust your browser preferences (e.g., Chrome, Firefox, Safari) to block or delete cookies. Disabling certain cookies may affect website functionality.

5. Data Sharing

We do not sell or rent your personal information to third parties. We may share data with:

  • Service providers (e.g., delivery companies, payment processors) to fulfill orders.
  • Legal authorities if required by law (e.g., to comply with regulations or prevent harm).

6. Data Security

We implement industry-standard security measures (e.g., encryption, secure servers) to protect your information from unauthorized access, loss, or theft. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Object to data processing in certain cases (e.g., if data is no longer needed).

To exercise these rights, use the account management tools on our website or contact our support team through the “Help” section.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly to stay informed.