Shopping Terms and Conditions
1. General
These Terms and Conditions govern the use of the online shopping service provided by ultrasofttoy.com (hereinafter referred to as “we”, “us” or “our”). By placing an order through our website, you (hereinafter referred to as “you” or “the customer”) agree to be bound by these Terms and Conditions.
2. Order Placement and Confirmation
When you place an order on ultrasofttoy.com, you are making an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion. A confirmation email will be sent to you once your order is accepted, which will include details of your order and an order reference number. This confirmation email constitutes a binding contract between you and us.
3. Pricing and Payment
All product prices displayed on ultrasofttoy.com are in the applicable currency and include any applicable taxes, unless stated otherwise. We reserve the right to change product prices at any time without prior notice, but such changes will not affect orders that have already been confirmed. We accept various payment methods as indicated on our website. Payment must be made in full at the time of order placement, unless alternative payment arrangements have been agreed upon in writing.
4. Delivery
We will use reasonable efforts to deliver your order within the estimated delivery time indicated on our website or in the order confirmation email. However, we shall not be liable for any delays in delivery caused by circumstances beyond our reasonable control, including but not limited to postal or courier service delays, customs clearance issues, or supply chain disruptions. Risk of loss or damage to the products shall pass to you upon delivery.
5. Returns and Refunds
If you are not satisfied with your purchase, you may return the products within 14 days of delivery, provided that the products are in their original condition, unused, and with all original packaging and tags intact. To initiate a return, please follow the return procedure outlined on ultrasofttoy.com. Once we receive and inspect the returned products, we will process your refund in accordance with our refund policy. Shipping costs for returns shall be borne by you, unless the return is due to a defect in the product or an error on our part.
6. Product Information
We make every effort to ensure that the product information displayed on ultrasofttoy.com, including descriptions, images, and specifications, is accurate and up-to-date. However, we do not warrant that such information is error-free, complete, or current. We reserve the right to correct any errors or omissions in product information at any time without prior notice.
7. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase, use, or inability to use our products. Our total liability to you in respect of any claim arising from these Terms and Conditions shall not exceed the total amount paid by you for the products in question.
8. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on ultrasofttoy.com, and the revised Terms and Conditions will take effect immediately upon posting. Your continued use of our website or placement of orders after the posting of changes shall constitute your acceptance of the revised Terms and Conditions.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of [applicable country/region]. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of [applicable country/region].
10. Contact for Queries
For any queries related to your order, returns, or these Terms and Conditions, please refer to the relevant sections on ultrasofttoy.com for guidance on how to seek assistance.